You’re not the expert


You’re not the expert. In today’s episode Judith Germain speaks to Jay Williams about how the best approach to conflict resolution is recognising that you are not the expert. They discuss the basis of conflict and the need for conflicting perspectives.

Jay shares tangible tools on how to resolve conflict and how to have the right mindset to resolve conflict.

This episode explores an alternative view on how to see confrontation and the neutrality of conflict; and the difference between emotional intelligence and emotional awareness.

Jay Williams is the author of: This vs that: Better thinking, better choices, better leader and Leave your mark: The thinking, skills and behaviours of influencers. A frequent speaker at industry events, his warm, humorous and sometimes irreverent style engages audiences to shift their thinking. He helps them examine their preconceptions, and start searching for truth instead.

Maverick leadership is all about thinking outside the box and challenging the status quo. It’s about having the courage to take risks and the confidence to lead in a way that is authentic and genuine.

But amplifying your influence as a leader isn’t just about having a strong vision or a big personality. It’s also about having the right leadership capability and being able to execute on your ideas and plans.

The consequences of not having the right level of influence as a leader can be significant. Without the ability to inspire and motivate others, you may struggle to achieve your goals and make a real impact.

How Influential Are you? Take the scorecard at and see. 

Jay Williams can be found on LinkedIn here. His website can be found here.

You can listen to Episode 313 on any of the popular podcast platforms or apps (including Spotify, and Audible). If you prefer to listen to your browser you can do that below. Enjoy!