How AI can revolutionise sales


How AI can revolutionise sales. In this episode Judith Germain speaks to Thomas Ryan about how AI can revolutionise sales and customer service.

Key Takeaways

  • AI can respond to sales leads and customer inquiries 24/7/365 for improved response times.
  • AI call centers can eliminate wait times and transfer customers seamlessly without human interaction.
  • AI can generate high volumes of written content like articles, but may lack personality or soul without proper prompting.
  • Tools like ChatGPT, Claude, and Midjourney are extremely valuable for automating workflows.


AI for Faster Response Times

  • Thomas discussed how AI can respond to sales leads and customer inquiries instantly, which improves chances of closing deals. He gave the example of Rocket Mortgage calling him back right away after he filled out a form.

AI Call Centers

  • Thomas explained how AI call centers can eliminate wait times by instantly answering calls without needing to transfer customers. This improves customer experience.

AI-Generated Content

  • They discussed how AI can generate large volumes of content like articles, but the output can feel generic or soulless without proper prompting and human editing. Thomas said giving the AI a specific personality makes the writing more natural.

Useful AI Tools

  • Thomas recommended tools like ChatGPT, Claude, and Midjourney for automating workflows. He said learning these tools is the most valuable skill for career development right now.

In this conversation Thomas described using AI to automatically generate hundreds of articles a month for clients, editing them to build quality content for search engine optimisation faster and cheaper than traditional agencies.

Thomas shared how his daughter is using AI to illustrate her children’s book, generating hundreds of images until achieving her vision of perfection by modifying prompts. Thomas advised learning AI skills now as the most valuable career path, showing how tools like ChatGPT can solve any problem by having a computer do the work of many people, saving vast time.

Thomas Ryan is the Founder of Bigly Sales.

Maverick leadership is all about thinking outside the box and challenging the status quo. It’s about having the courage to take risks and the confidence to lead in a way that is authentic and genuine.

But amplifying your influence as a leader isn’t just about having a strong vision or a big personality. It’s also about having the right leadership capability and being able to execute on your ideas and plans.

The consequences of not having the right level of influence as a leader can be significant. Without the ability to inspire and motivate others, you may struggle to achieve your goals and make a real impact.

How Influential Are you? Take the scorecard at and see. 

Thomas Ryan can be found on LinkedIn here. His website is here.

You can listen to Episode 397 on any of the popular podcast platforms or apps (including Spotify, and Audible). If you prefer to listen to your browser you can do that below. Enjoy!

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Maverick Paradox Media is for the pathologically curious who seek to learn from lateral thinkers, including how to execute maverick thinking. We provide a Maverick perspective on the world arounds us. 💢 I am the leading authority on 𝗠𝗮𝘃𝗲𝗿𝗶𝗰𝗸 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 and Founder of Maverick Paradox Media. It is because I am passionate about demonstrating that Maverick Leadership exists everywhere and understand that we can all learn from diverse and differing voices that I founded Maverick Paradox Media. Maverick Paradox reaches thousands of leaders and business owners, empowering and inspiring them to think differently, challenge often and increase their leadership capability. 💢 Maverick Paradox Media consists of: ✅ The Maverick Paradox Podcast (on all popular podcast platforms/apps – available episodes here: ✅ The Maverick Paradox Magazine I also write for The Maverick Paradox Magazine and you can find those articles under my name Judith Germain.